Service FAQ

We’d be happy to assist you! You can reach us via email at sales@shindorn.com or by phone at +86-20-8617-2272. Our sales representatives are available to provide more information.
(Note: We are available for calls from 8:00 AM to 5:00 PM, Monday through Saturday, UTC+8)

Absolutely! Shin Dorn offers a variety of sizes, colors, and packaging options for most of our products. We are happy to work with you to create a custom product tailored to your market. Please note that minimum order quantities (MOQ) may apply, depending on the product. Feel free to contact our sales team at sales@shindorn.com for more details.

No problem! We can adjust product specifications to meet your needs or assemble the specific components you want for your product(s). Reach out to our sales team at sales@shindorn.com to discuss your requirements.

Shin Dorn goes beyond simply meeting client needs. As an OEM and ODM manufacturer, we strive to enhance end users’ satisfaction as well. In 2014, we introduced “Glutex,” an after-sales service for glue-related products registered by clients.

The Glutex service provides extra benefits, offering clients and end users access to an online consulting system. Here, they can retrieve information about registered products, including product details, production records, usage instructions, safety reports, and more.

This service not only enhances customer satisfaction but also gives clients a competitive edge in the market.